A new fake Microsoft Critical Security Update e-mail has been reported in Ivey mailboxes. Please do not open the link in the e-mail. The program that the e-mail asks you to install contains a fake anti-virus program (Antivirus Pro 2010) that will ask for credit card information.

If you did click on the link and install the fake update, please contact the IT Helpdesk.

Sample E-mail:

From: Microsoft Canada Co. [mailto:support@microsoft.ca]
Sent: Saturday, May 07, 2011 6:31 AM
To:  you@ivey.ca
Subject: URGENT: Critical Security Update

Dear Microsoft Customer,

Please notice that Microsoft company has recently issued a Security Update for Microsoft Windows OS.

The Security Update is to prevent malicious users from getting access to your computer files.

The update applies to the following OS versions:

Microsoft Windows 98, Microsoft Windows 2000, Microsoft XP, Microsoft Windows 7.

Please notice, that present update applies to high-priority updates category. In order to help protect your computer against security threats and performance problems, we strongly recommend you to install this update.

Since public disitribution of this Update throught the official website would have result in efficient creation of a malicious software, we made a decision to issue this security update via e-mail.

In order to start the update, follow these steps:

1. Download the update using the following link:

<LINK>

2. Double-click on SECURITY_FIX_0293.exe to start the installation.

This is an Automated Message produced by Microsoft Canada Co., Please Do Not Reply

Cher client Microsoft,

La société de Microsoft a récemment publié une mise à jour de sécurité pour Microsoft Windows OS.

Cette mise à jour a pour bût d’empêcher les utilisateurs malveillants d’obtenir l’accès à vos fichiers informatiques.

La mise à jour s’applique aux versions suivantes d’OS :

Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows 2003, Microsoft XP, Microsoft Windows 7.

Veuillez notez que la mise à jour actuelle s’applique aux mises à jour de la catégorie prioritaires.

Afin de protégez votre ordinateur contre des menaces et les problèmes de performance et de sécurité, nous vous recommandons vivement d’installez la mise à jour le plus rapidement possible.

Puisque la disitribution public de cette mise à jour sur le site Web officiel de Microsoft aurait eu comme résultat la création efficace d’un logiciel malveillant, nous avons pris une décision de publier cette mise à jour de sécurité via courriel.

Pour procéder à l’installation de la mise à jour:

1. Téléchargez le fichier d’installation ici:

<LINK>

2. Double-cliquez sur SECURITY_FIX_0293.exe pour débuter l’installation.

Please be advised that effective May 2, 2011 the IT Helpdesk will be switching to summer hours.

Summer Business Hours:

• Monday to Friday  8:00 am to 4:00 pm

After hours cell phone support (519-661-4196):

Our Spencer location hours will not change and will remain 7:30 am to 3:00 pm Monday to Friday.

Thank you!

The Systems Architecture Group will be performing server updates on Saturday, January 29^th. Please make note of the following:

Saturday January 29^th from 9:00pm to 11:00pm  

Production Services that will be affected during this outage:
· H: and L: drive access 

· Printing

· Email Access

· Ivey VPN and remote access to servers (i.e. biz-research2, biz-support)

· Access to Ivey websites and online resources

· Access to Ivey Applications (i.e. Millennium, Great Plains, Maximizer, Grades, Iris, etc)

*Note* Not all services will be affected at once, but during this timeframe there will be points in time when a particular service or resource is unavailable.  We ask that you refrain from using any network or Ivey resources during this timeframe.  Please save and close any open files or programs prior to 9:00pm on Saturday January 29^th.
If you have any questions or concerns, please contact the IT Centre immediately.

Thank you.

Ivey IT has deployed an upgrade to our Trend Micro OfficeScan client. For Windows users using UWO tagged computers, a message will appear by the clock when the update has finished installing:

You are required to restart your computer at a time that is convenient for you.

• Windows 7 users may receive a message stating that two or three antivirus programs are running. Restarting your computer will resolve this conflict.

• Mac OS X users are not affected by this upgrade.

If you have any questions, please contact the IT Helpdesk.

UWO ITS will be replacing the network switches for the next three mornings in the Ivey building.   You may notice brief network outages Tuesday, Wednesday, and Thursday this week between 6 am and 8 am.

If your connection drops, it should automatically re-connect within 5 minutes. If it does not automatically reconnect, please contact the IT Centre for assistance.  The outages may occur on Desktop computers (wired), or Laptops (wireless), in the main Ivey building;  Spencer and other Ivey locations are not affected.

Thank you.